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YVgear.org is produced and administered by Signet, Inc., the preferred outsource for Youth Villages corporate-identity merchandise and apparel. We maintain a reputation for high-quality products and services, timely delivery and creative assistance, while adhering to high professional standards.
Our YV Team is ready and waiting to help you with any catalog or special-order merchandise you may need.
| Ways to Contact the Signet® YV Team |
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| E-mail: |
yvteam@gosignet.com |
| Call: |
(800) 654-3889 (outside Memphis) |
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(901) 387-5555 (Memphis) |
| Fax: |
(901) 387-5544 |
Mail:
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1801 N. Shelby Oaks Drive, Suite 12
Memphis, TN 38134 |
| Hours: |
Monday - Friday, 8 a.m. - 5 p.m. Central time |
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| Pricing |
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- Pricing is effective October 2011 and subject to change without notice.
- All merchandise is available in single units, allowing YV employees and supporters to purchase for themselves and their families.
- Online price applies to orders for one (1) or more that ship from Signet, Inc. within 24 business hours of order placement.
- Orders delivered in Tennessee will be subject to 9.25% sales tax.
- Shipping/handling will be added to each order.
- Refer to the "Billing and Shipping" screen at checkout for shipping/handling charges.
- Residential deliveries require an additional $2.50 in shipping/handling.
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| Shipping |
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- Ground (3-5 day) service unless otherwise requested
- Rush (2-day or overnight) available upon request
- Weekly courier to Bartlett corporate office only
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| Payment |
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- Credit Card: Visa, MasterCard, Discover and American Express
- YVgear gift certificates
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| Returns |
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| Our Return Policy |
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Returns will be accepted on any merchandise in new, unworn, resellable condition with 30 days of purchase. No restocking fee will apply, but customer will be responsible for return freight charges, as well as freight charges on the original order (if applicable).
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| How to Return Merchandise |
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- Contact a Signet® representative to obtain a Return Authorization (RA) number at 800-654-3889 (outside Memphis), or 387-5555 (Memphis).
- Write the RA number on the outside of each box/carton.
- Ship your return to:
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Signet, Inc.
Attn.: Returns Dept.
1801 N. Shelby Oaks Drive, Suite 12
Memphis, TN 38134-7438
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